Create an Event Notification

Head contractors can create event notifications to alert supervisors or suppliers when specific events occur, such as a failed machine checklist. This helps ensure prompt action when required.

Some events described in this guide automatically create an issue that appears on the Issues page (Menu > Issues) in Virtual Superintendent. You can configure issues to appear in reports and generate notifications, so the appropriate people are informed of problems occurring on site.

Notifications can be sent by email or as SafeSite mobile app push notifications.

Permissions

To create an event notification in the Messaging page (Menu > Messages), you must have one of the following permissions:

Admin Manager
User Admin

Events That Can Trigger Notifications

The following events can be configured to trigger notifications:

Event	Description
Notify on accepted allocation	Sends an email notification when an allocation request includes the selected disposal site. Select a disposal site from the Disposal Site dropdown and the users who need to receive the notification.
Notify on break violation	Triggers when a driver records a break and then completes a load or disposal or moves more than 500 meters during the recorded break period. View break violation events on the Issues page. In the User Role(s) field, select trucks that drive on public roads, such as truck and dog combinations.
Notify on combined axle weights are overloaded	Triggers when an operator enters combined axle weights that exceed the machine’s total allowable weight. Select a load site from the Occurs in the area dropdown to trigger the notification only when the overload occurs at that location.
Notify on machine checklist failed	Triggers when a subcontractor submits a failed machine checklist.
Notify on entry	Triggers when a machine enters an area defined by a geofence. Select the location from the Occurs in the area dropdown.
Notify on exit from site without axle weights	Triggers when an operator exits a load area without entering all required axle weights. The number of axles for a machine is configured on the Plant page during onboarding. The default number is four. Select a specific load site from the Occurs in the area dropdown to trigger the notification only when the event occurs at that location.
Notify on exit	Triggers when a machine exits an area defined by a geofence. Select the location from the Occurs in the area dropdown.
Notify on GPS not enabled	Triggers when a machine has Enforce Position Frequency set to High and its GPS is not working.
Notify on signon not fit for work	Triggers when a subcontractor submits a failed Fit for Work checklist.
Notify on speeding	Triggers when a machine exceeds the speed limit configured for it on the Plant page (Menu > Plant). These events typically relate to speeding on-site. A speeding event can also occur when a machine exceeds the speed limit on a public road or exceeds the speed limit configured for a geofenced area. See the Manage Speeding Events help article for more information.
Notify on truck weight is overloaded	Triggers when the combined tare weight and net weight exceed the machine’s allowable gross weight. The machine’s tare weight is configured on the Plant page (Menu > Plant) during onboarding. Select a specific load site from the Occurs in the area dropdown to trigger the notification only when the overload occurs at that location.

Create a New Event Notification

To create a new event notification:

Sign in to Virtual Superintendent.
Click Menu > Messaging. The Messaging page opens.
Click the Notifications tab.
Click Create Notification. The Create Notification dialog opens.

Click or tap to expand image
Configure the notification parameters (see the table below for details).
Click Save. The new event notification is saved and the dialog closes.

Notification parameters

Field	Description
When the event	Select the event that triggers the notification (described in the Events That Can Trigger Notifications section above).
User roles(s)	Select the roles that can trigger the notification. To include all roles, select ANY.
User(s)	Select the users that can trigger the notification. To include all users, select ANY.
Supplier(s)	Select a supplier to generate notifications only for events performed by that supplier’s subcontractors. To include all suppliers, select ANY.
Then send a notification by	Select how recipients receive the notification. Either Email or SafeSite mobile app push notification. When you select SafeSite mobile app push notification, the people selected in To these people receive a push notification. They can also view the notification on the SafeSite Messages screen. Messages remain on the SafeSite Messages screen for 30 days.
To these people	Select the people who receive the notification. To send notifications to a supplier, first select the supplier in Supplier(s). You can then select the supplier’s users in To these people. Check supplier names carefully to ensure that information is shared only with the intended recipients.
Notify person who performed the event	Check this box to also notify the person who triggered the event.

Note: You must select at least one role, user or supplier.

Edit or Delete an Existing Event Notification

To edit an existing event notification:

Sign in to Virtual Superintendent.
Click Menu > Messaging. The Messaging page opens.
Click a notification from the list. The Edit Notification dialog opens.
Edit the relevant fields.
Click Save. The notification is updated and the dialog closes.

To delete an existing event notification:

Sign in to Virtual Superintendent.
Click Menu > Messaging. The Messaging page opens.
Click a notification from the list. The Edit Notification dialog opens.
Click Delete, then Confirm delete notification? within the three second countdown. The event notification is deleted and the dialog closes.